Frequently Asked Questions

To get full access to your personal account:

• Complete the registration process with your email and password
• Verify your email address through the confirmation link sent to your inbox
• Activate your subscription by completing the payment process
• Log in to your account using your credentials

With your personal account, you can:

• Access all AI services included in your subscription
• Manage your subscription plan and billing information
• View your usage history and statistics
• Update your personal information and preferences
• Download invoices and payment receipts
• Contact customer support directly from your account

To reset your password:

• Click on "Forgot Password" on the login page
• Enter your registered email address
• Check your email for a password reset link
• Click the link and create a new password
• Log in with your new password

To activate your account after purchase:

• Check your email for an activation link (usually arrives within 5 minutes)
• Click the activation link in the email
• Create your account password and complete your profile
• Log in to access your AI services

Account activation is typically instant after you complete the payment process. You'll receive an activation email within 5 minutes, and your account will be fully active as soon as you click the activation link and set your password.

In rare cases, activation may take up to 30 minutes if there are system delays or if additional verification is required.

Yes, you can access your account on multiple devices. However, please note:

• You can be logged in on up to 3 devices simultaneously
• Some AI services may have specific device limitations
• Sharing your account with others is prohibited and may result in account suspension

The Gemini Pro subscription (1 year for $39.99) includes:

• Access to Gemini 2.5 Pro model
• Video generation with Veo 3
• Deep Research capabilities
• Real-time voice features
• Enhanced reasoning and accuracy
• Priority customer support

Yes, you can change your subscription plan at any time:

• Upgrading: You'll pay the prorated difference between plans
• Downgrading: You'll receive a credit for future use
• Changes take effect at the start of your next billing cycle

When your subscription expires:

• You'll receive a notification 7 days before expiration
• Your access to premium features will end on the expiration date
• You can renew your subscription at any time
• Your account data and history will be saved for 90 days after expiration

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• PayPal
• Bank Transfer
• Cryptocurrency (Bitcoin, Ethereum)

Yes, your payment information is completely secure:

• We use industry-standard SSL encryption for all transactions
• Payment details are stored securely with PCI-compliant payment processors
• We never store your complete credit card information on our servers
• All transactions are monitored for fraudulent activity

Yes, you can download invoices from your account:

• Log in to your account
• Navigate to the "Billing" section
• Click on "Download Invoice" next to your purchase
• Invoices are available in PDF format

You can contact our customer support team through:

• Email: support@aisubscriptions.com
• Live chat on our website (available 24/7)
• WhatsApp: +1 (555) 123-4567
• Support ticket system in your account dashboard

Our support team typically responds within 24 hours.

If you're experiencing technical issues:

• Try clearing your browser cache and cookies
• Check if you're using a supported browser (Chrome, Firefox, Safari, Edge)
• Ensure your internet connection is stable
• Try accessing the service from a different device or browser
• If issues persist, contact our technical support team with details about the problem