Refund Policy

You may be eligible for a refund under the following circumstances:

• Within 30 days of purchase if you're not satisfied with the service
• If the service is not delivered as described
• If there are technical issues that prevent you from using the service
• If you accidentally purchased the wrong subscription plan

To request a refund, please follow these steps:

• Contact our support team at refunds@aisubscriptions.com
• Include your order number and the reason for your refund request
• Provide any relevant screenshots or documentation
• Wait for our team to review your request (typically within 3-5 business days)

Once your request is approved, we'll process your refund within 5-7 business days.

Refunds are processed according to the following timeframes:

• Request review: 3-5 business days
• Refund processing: 5-7 business days after approval
• Bank processing: 5-10 business days (varies by bank)

Please note that while we process refunds promptly, the time it takes for the funds to appear in your account depends on your payment method and financial institution.

Refunds are issued using the same payment method used for the original purchase:

• Credit/Debit Card: Refunded to the original card
• PayPal: Refunded to the original PayPal account
• Bank Transfer: Refunded to the original bank account

If the original payment method is no longer available, we'll work with you to find an alternative solution.

The following items are not eligible for refunds:

• Subscriptions older than 30 days
• Services that have been fully utilized
• Refunds requested due to user error after 7 days of purchase
• Services terminated due to violation of our Terms of Service

In certain circumstances, we may offer partial refunds:

• If only part of the service was not delivered as described
• If there were temporary service interruptions
• If you downgrade to a less expensive plan

Partial refunds are calculated based on the remaining value of your subscription at the time of the request.

If you experience service interruptions:

• For interruptions less than 24 hours: We'll extend your subscription by the equivalent time
• For interruptions between 24-72 hours: We'll offer a partial refund proportional to the downtime
• For interruptions exceeding 72 hours: We'll offer a full refund for the affected subscription period

If you change your subscription plan:

• Upgrading: You'll pay the prorated difference between plans
• Downgrading: You'll receive a credit for future use, not a refund
• Cancellation: You'll continue to have access until the end of your current billing period

If you disagree with our refund decision:

• First, reply to our email with additional information
• If still unresolved, request escalation to a senior support specialist
• As a final step, you may initiate a chargeback through your payment provider

We strive to resolve all refund disputes fairly and promptly.

We may update this Refund Policy from time to time. When we do, we will:

• Update the "Last updated" date at the top of this policy
• Notify users of significant changes via email
• Post a notice on our website

Continued use of our services after changes to this policy constitutes acceptance of the new terms.